| Through hard work and dedication, we at Brumos Porsche would like to show you some of our numerous customers and the great things they have had to say about our dealership. |
Brumos Driver Training Fan
Just wanted to express my thanks to your organization for having a program of driver training. I absolutely enjoyed attending this program as a guest of my son and also having the opportunity to meet Hurley Haywood. The quality of your program was outstanding and I positively enjoyed seeing my son relax and have a wonderful time. Porsche produces a one of a kind vehicle and I believe your dealership to also be one of a kind.
My son is already thinking of the day when his children are grown and he is able to go from a Cayenne to a 911.
Thank you again the day you provided was indeed a joy.
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Enjoying Our German Muscle Car!
Hello David & Ray,
My wife Pamela & I would like to say a very sincere "Thank You" to you both for being so gracious with your time and attention this past Saturday when we stopped by. The trip for an oil filter was a very pleasant afternoon for us. The Cayman is indeed an extremely impressive car. It certainly lived up to our expectations, and of course, the longstanding Porsche tradition of sports car excellence. We will certainly keep this in mind as we decide our next purchase, and a Cayman is still at the top of her list.
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A Buying Pleasure
Dear Mr. Shaffer,
I would like to take this time to comment on our experience at you dealership while purchasing our first Porsche.
I must admit that upon our arrival, my wife and I assumed that this would be similar to previous visits at other dealerships where we were met with high-pressure salesman using bait and switch tactics. My fears were misguided. As it turned out, from the time we got there until we left with our new car, our experience was nothing but a pleasure.
I would like to personally thank our salesman David Mekoski for his role in our purchase as well as Steve Norton who handled the finance arrangements. These two gentlemen certainly are an asset to your dealership.
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Fantastic Weekend!
Thank you so much for the fantastic weekend during the "24 hours"! You put on a fantastic party and brought together a great group of people. Very well done!
Safety Fast!
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Brumos/Daytona Hospitality
Hi Ray,
I wanted to Thank You for your hospitality at the track last weekend. It's always fun hanging with Ramsey but it was especially fun to be guests of Brumos Porsche! You guys made a great effort for the win! If you hadn't had the one issue, you could have won it! Great drive, great car! I look forward to visiting your dealership in the near future.
Thanks again!
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Enjoyed the BBB at Daytona!
Dear Ray:
Thanks very much for inviting me to join the Brumos Boosters Brigade at the Rolex 24 this past weekend. I enjoyed it very much and hope my wife, Pam, can join me next year. I especially liked watching the start and the ensuing race from the suites-what a terrific vantage point …you can see the whole track!
Please pass on my thanks to Hurley as well.
Best regards,
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Never Been Excited About a Car, Until Now.
Hi Ray, Just a quick note to say thank you again for such a wonderful car buying experience. My lovely wife has never, ever, been excited about a car, until now. She thoroughly enjoyed the whole process. She thinks Roger is a "fine young man" (boy, aren't we showing our age). You guys are great.
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"True Blue" Likeable Kinda Guy"
Hey Roger,
Wanted to thank you again for all of your professionalism and good humored personality during the purchase of our 911. We sure enjoyed the experience. It was so different than the normal stressful process we have experienced in the past. You are a wonderful sales consultant and a "true blue" likable kinda guy. We will buy every Porsche from now until forever from you. You've earned our business for life.
Have a wonderful holiday,
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Cayenne Service Experience
Ray,
Just wanted to let you know that I brought my 2008 Cayenne in for its 60K mile service this week and had what I considered the best service experience at a dealership (any) that I have ever had. As you know I normally do my own maintenance on my Porsches and have for years. I’d like to complement how I was dealt with by Charles, Jennifer and Jamie. All did a great job in handling my service needs and communicating what was going on with the service. Charles in particular kept me aware of the problems encountered and what was being done to fix them. Definitely exceeded my expectations.
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Exceeding Service Expectations
So far so good with the technical service the car received. From the customer perspective, the Brumos Service Team exceeds my expectations with their elevated level of professionalism and customer service. I hate bringing my car in for service, but when it is needed they make it a much easier and pleasant process. Jennifer, Frank and Charles are always focused on making the experience positive and are incredibly successful at it!
Thank you for your follow up and concern.
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BRAVO for Brumos Service!
Thank you for your following up regarding to the service provided at your dealer for our 911. Mr. Charles Loeschen and the service team at Brumos Porsche has always not only the last visit but from the moment we took our 911 for the first question/service attended to our vehichle in the best possible manner second to none.
In fact, even though we enjoy our 911 so very much Mr. Loeschen and your service team has been the main reason that I will always continue to be loyal not only to Porsche but to Brumos. I have the pleasure to own other exotics such as Ferrari and Maserati brands. We service those exotics at certified dealers. We have had great experience with those dealers and their service nonetheless, Brumos Porsche exceeds the above dealer in quality and customer service. We truly enjoy all of our cars but going to take our car to Brumos service not only we feel that the car will have the very best service but we feel that we are visiting friends at least that is how our heart feel
In summary, my wife and I are truly happy for the ...more
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Enthusiasm for Brumos Experience
I wanted to express my enthusiasm for the Brumos experience before its intensity waned. Not only is the Cayenne a fabulous driving experience (that part I am sure you already know) but the Brumos buying experience was amazing! David supported us professionally by keeping us informed throughout the process from buy order to factory release then delivery...but more than that, he shared in our excitement. We "ooogled" and "ahhed" over the beauty of the car together, went to the store to pick out our key ring and hat together, and learned about the car & its features...David helped us make the purchase of a car a great event! Thank you so much.
I hope to drive a Porsche for the rest of my driving days (God willing) and I know I will return to Brumos Porsche to enable my dream! I wish you and your team great success. Happy Selling!
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Out-of-Town Service and Hospitality
I would like to thank you for your great service & hospitality. We had just purchased the car the night before. We were driving thru Jacksonville from Ft. Myers on our way to Minnesota and needed our Boxster to be looked at. Mike (your mechanic), looked at our car right away, ten minutes later he came out and explained what was wrong and that he had fixed it. He said we also had a small crack on our transmission seal, he said we would have no problem making it back to Minnesota but that we should get it checked when we arrive. He understood that we had to get back. We also had a question about the radio and Mike helped us with that. As we were waiting for Mike to look at our car your salesman Tom from Michigan answered alot of questions we had about the Porsche cars in your showroom.
This is the first Prosche we have purchased, we love the car, but we were very impressed by your stores service. & ...more
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Customer Service Commitment
To the Brumos Porsche Team,
I wanted to take a few minutes to sincerely thank all the members of the Brumos Porsche Team that helped me out in a very frustrating situation, Ray Shaffer for his guidance, Don Leatherwood for his Porsche technical skills, Frank Eisenmann and his Team for getting the work complete. This experience clearly showed me what a great team is at Brumos Porsche.
My car is now driving the way I always hoped it would, and looks even better. I have learned the hard way setting up a Carrera's suspension and alignment should only be done by true professionals and dedicated Porsche Technicians. That is what is at Brumos Porsche.
I would also like to commend the Brumos management on its Customer Service Commitment in making a very unhappy and very frustrated customer satisfied. We all know this took some time to complete but by working together, talking, listening and communicating we all reached our goals!
Thank you again!!!
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Love the Cayenne...and our salesman!
Hello Ray,
I wanted to take a moment to follow-up to the brief conversation we had last Monday after purchasing the Cayenne.
First, Tom and I love the car. It’s funny—this car was not even on my radar screen (I was planning to drive an Audi Q5/Q7, BMW X-5 or the Mercedes GLK/GL). Tom was the one who convinced me to drive the Cayenne before I decided. I am glad he did. I did not need to drive any other cars—I knew this was the one for me and our family!
I wanted also to reiterate how comfortable it was to work with David (Mekoski). We had driven another car pervious to our time with David, and the sales associate was quick to put down other cars I was interested in. This did not sit well with me. David, on the other hand, said only positive things about all the cars, reminding me it was my decision and what worked best for me. His confidence in his product was evident, as he did not need to put down others to elevate his. His positive personality and confidence made all the difference and I wanted to be sure you were aware of his positive qualities.
Thanks again!
Valerie and Tom
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Pleased With Pre-Owned Purchase
My wife and I purchased a 2007 Nissan 350Z about 2 weeks ago and I just wanted to drop you a line and let you know what a wondeful decision that we made in purchasing this vehicle. Our sales person was Mr. David Mekoski. David was very helpful and informative about all of our questions. He was excellent in helping us with our buying experience. We would highly recommend using you guys and most definitely asking for Mr. David Mekoski. Thanks again. We really are enjoying our car.
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Great Time at Brumos University!
Beth had a great time at Brumos U. yesterday. In case you have not heard…she was most improved, so we will be visiting the Brumos Boutique soon (it was not formally announced, but she was fastest female and ahead of a couple of men)!
Mr. Dressing had everything PERFECTLY organized. He quietly (in the background) made it seem to happen automatically. Please pass on our thanks as I do not have his email.
Hurley (and Don) were outstanding. It is really incredible that Hurley is so humble and spent so much quality time with us mere mortals. Does he even realize what a true legend he is?
And then the Speed Laps in #59 Supercar really topped off the day. Thanks to all – and to Brumos for giving us this opportunity.< ...more
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Consistent Service Standards
Bill - I dropped in a few Saturdays back and spoke with you, I wanted to thank you again for your help and courtesy. As I said I had been in your dealership once before in 1976. I drove up in a beat up ’69 bug, just back from Kodiak and still in the Coast Guard. I told the sales person that met me at the door that I had no money to buy and just wanted to look around at the cars if that was OK. He treated me just as you did, walked me around and explained all the models and equipment. He spent about an hour of his time knowing I had no intention of buying anything. That attitude made a lasting impression on me, it wasn’t just a sale it was pride in the product. I made a promise to myself that day that if I ever did buy a Porsche it would be from Brumos. It was nice to see the dealership attitude had not changed.
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Looking forward to Brumos U.
Thank you both again – I had a very good experience, have an unbelievable vehicle and am looking forward to Brumos U.
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A Great Drive Home!
Steve - It was enjoyable to meet you and we appreciate all of your help and the great service you provided. We are happy with the car and enjoyed the drive back, although the traffic on I-75 didn't let us use all 355 horses!
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A Satisifed Customer
Sarah is very happy with her car and the service she received at Brumos. Thanks!
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Enjoys The Updates
Thank you for adding me to the newsletter list. I have enjoyed reading it and look forward to it and other Brumos events in the future.
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On Earning the Number One Spot - The Porsche Perfect Service Award.
"This is a monumental achievement and is totally attributable to the hard work and effort that each Brumos team member has contributed to the continuance of the outstanding tradition of customer attention, service and retention with which Brumos has become synonymous."
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